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YMCA/JCC

1 / TRUE Support

Our team is trained to help you plan for your goals and get the best experience for your community.

Flexible Support

Every facility is different and our experience with fitness centers both big and small gives us insights to help you reach your maximum potential.

Complete, Preventative Maintenance

Based on decades of experience, our service team offers a variety of techniques to help you prolong the life of your equipment. That means fewer service calls and less downtime.

Training and Education

Rely on our dedicated education team to provide you and your trainers with a range of equipment-specific programs that fit the diverse needs of your members.

Marketing Support

We’re happy to help you spread the word about your TRUE equipment, whether we’re training the trainers, demonstrating workouts or providing social media content for your own channels.

2 / TRUE Technology Solutions

Today, users expect their experience to fit seamlessly into their tech-driven lives, and as a facility, you should expect the same. We offer engaging, data-driven hardware and software solutions that elevate operator and member experiences.

Asset Management through Compass

Get instant access to complete product information and quickly gauge the health of TRUE equipment with easy-to-read visual dashboards to keep your machines in top shape.

View Compass

Member and Trainer Engagement through Compass

Help your members reach their fitness goals with complete user workout history and goal tracking. Leverage trainer content with custom workout uploads, contest and challenge creation and leaderboard and class integration.

View Compass

Console Flexibility

Add the console that adds the most value to your facility. A variety of sizes and features are available to provide the best experience for your unique member base.

View Consoles

3 / TRUE Equipment Solutions

Keep members and trainers coming back because TRUE machines are smooth, quiet and easy to use. And because each piece is backed by the full support of our team, you can always count on TRUE to keep your equipment in peak condition. Discover some of our most popular collections for your facility.

900 Treadmill
Alpine Runner
Full Body Press