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TRUE Stories: Seth Cary

January 10, 2020

Founded in 1979, TRUE Fitness has become a leader in the commercial and residential fitness industry. You may know our name and our products, but we would also like to introduce you to the people behind the brand – those who help make up our TRUE family.

Meet a member of our team who embodies our responsive service that you know and trust – Seth Cary, Senior Product Technician at TRUE Fitness. We go through great lengths to deliver exceptional personal service to each and every customer. When you call into TRUE, you work with someone who truly cares about our products and your success as an equipment owner or technician. 

Seth will be transitioning his career from Senior Product Technician to a CH-47 Helicopter Repairer (15U) in the United States Army. This is Seth’s TRUE Story. 

TRUE goes to great lengths to deliver personalized service to our customers and technicians to ensure our equipment upholds its exceptional product quality. One of the ways in which TRUE does so is with the help of our product technicians. “I help technicians that call in in the field to help them diagnose machines, work on machines, basically just help the customer when they call in,” said Seth. TRUE’s Product Support Technicians like Seth are responsible for helping with questions regarding installation, operational functions, troubleshooting, and maintenance. We strive to always put the customer first. “Customers are basically everything to us. So, we want to make sure we get our customers taken care of first and foremost and we want them to love our products like we love our products.” 

While Seth has worked for TRUE for four years, he felt that he wanted to serve his country in the United States Army. “About a year and a half ago, one of my friends approached me and said ‘Hey, let’s do something crazy. Let’s join the National Guard and be military contractors. “At the time, one of my best friends from middle school was here in St. Louis as a recruiter for the army. He was able to help me pick through the career options. And then having to start the process of losing weight, which in and of itself is probably the hardest thing I’ve ever done in my life.” Seth began his weight loss journey to meet the U.S. Army enlistment weight requirements. 

Seth embarked on a journey and was successful due to his workout regimen and strict diet. “Being able to have a facility to go and use our equipment and being able to have access to people that can help me develop a better plan to help with the weight loss is definitely been a huge help as well.” Seth knew that with careful planning and strict adherence to his new lifestyle, he would meet his goal of enlisting in the army. 

It is evident that Seth loves the technical field. “Being in the technical service department has helped because I have a better understanding of how machines operate. It’s helped me have a better understanding of electronics which that’s part of the field of going into the army.” I’ll be working on Chinook helicopters. Basically, just the same thing I’m doing here but on a bigger scale with helicopters.” Seth’s advice to anyone looking to move into his career path “if you want it, get it.” 

TRUE appreciates Seth’s time at TRUE. We are excited to see where this journey takes him and his family. 

Learn more about Seth, and his TRUE Story.