It’s not uncommon gym owners to get too overly focused on their members and begin to neglect their health club employees. Although fitness facilities are all about promoting healthy lifestyles, they’re also businesses, and owners are constantly looking for ways to innovate and make their gyms the best that they can be.
Retaining and attracting members by offering the best commercial workout equipment has a large role to play, as does having satisfied employees. In fact, according to the Harvard Business Review, happy employees are 31 percent more productive. Want to know how you can keep your employees happy so they can inspire your gym members? Follow these tips:
Employees who are given the opportunity to voice their opinions and take more active roles in the success of the business are more likely to be engaged in their jobs. Consider putting out an anonymous employee suggestion box or holding monthly meetings where your personal trainers and other gym staff can speak with you directly about the health club. Who knows? They may just have the next great idea that gets business booming.
It’s easier for employees to succeed when they have clear information about your expectations for their performance and the goals that the gym is working toward. Knowing how they can contribute to the fitness facility’s success is key. Give a financial update in your monthly meetings, send out weekly emails with relevant news, or try to speak with your employees on an individual level – it will show them that they’re valued.
Employees who participate in physical activities tend to be more engaged in their jobs, and what better way to accomplish this than by letting them use the commercial fitness equipment? Personal experience using the many features on TRUE Fitness commercial treadmills, ellipticals and exercise bikes will also help them show members how they can truly get the most out of their workouts.
Giving constructive feedback is a key aspect of keeping employees motivated and loyal. When speaking with employees about their job performance, be honest and direct, and let them know that the work they do is an important part of making sure the fitness facility is a success. When they do well, make sure they are rewarded or recognized in some way for their hard work.
Nothing makes employees happier than having a positive work environment to come to every day. By leading by example and insisting that everyone trust and respect each other, you will create a space where employees feel valued and are happy to come to work.