A stair climber provides an intense cardiovascular workout while also targeting the muscles in the lower body. Working out on a stair climber machine quickly increases the heart rate while also being gentle on the joints, making it a popular choice for individuals of all fitness levels.
However, not all stair climbers are created equal. Some may have limited features or poor build quality, making them less than ideal for heavy use in a commercial setting. We’ve outlined the top features to look for when choosing a commercial stair climber to help you find the best equipment.
Smooth and Quiet Operation
The stair climber you buy should operate smoothly and quietly. This feature ensures that workouts remain comfortable and uninterrupted. When used, the “stairs” should move fluidly and without any jerking motions, specifically when stepped on.
Likewise, the operation should be fairly quiet. While a low humming sound is typical, the motor working—it shouldn’t be excessive. If you can hear the stair climber on the opposite end of the gym, it may be a sign of inadequate noise insulation.
Durability and Build Quality
Every piece of equipment in your gym should be well-made since people will use it daily. A sub-par machine is more likely to break down, and if the stair climber stops working when someone’s on it, the person could get hurt. Additionally, the longer a machine sits broken, the more money you lose; if this goes on for too long or consistently, people may cancel their membership.
Customizable Resistance Levels
Most modern cardio equipment comes with customizable programming so users can adjust it to their preferences and capabilities. Your commercial stair climber should have options for gym goers to alter the speed and resistance levels, as this allows for a tailored workout. Resistance levels should smoothly transition between settings to avoid interruptions, ensuring user satisfaction.
Pro Tip
Review the product description and note the maximum speed and resistance level for the stair climber you plan to buy. TRUE’s Palisade Climber has 20 resistance levels to customize the user’s workout intensity according to their abilities; you can easily change the resistance level with buttons on the handlebars.
Performance Tracking Capabilities
During a workout, most people want to know how many calories they’ve burned, where their heart rate is, and how long they’ve been exercising. When purchasing a commercial stair climber, consider machines that offer these features to satisfy your gym members.
If you can test the machine, you can also easily check time and heart rate accuracy. To manually check your heart rate, count your pulse for 15 seconds and multiply that number by four.

Space-Efficient Design
Space is a premium in commercial gyms, and every piece of equipment should have a purpose. Based on their size and the other equipment around them, shop for stair climbers that will fit in with your floor plan.
Pro Tip
Review the product description for each commercial stair stepper machine you consider buying to note the dimensions. Then, measure the space in your gym to ensure it’ll fit.
Enhanced Safety Features
Stair climbers are high-intensity machines, making prioritizing user safety important in their design. The stair climber you buy should have an ergonomic design that’s easy to use and minimizes the risk of injuries. Look for features such as large, non-slip steps; step-up assistance; secure handrails; and a dual-braking system for extra safety, like the Palisade Climber.
Low Maintenance Requirements
Ongoing maintenance can be challenging for high-traffic gyms, so choosing stair climbers with low maintenance requirements is essential. Review the maintenance recommendations provided by the manufacturer to understand the routine care required for the machine. Machines with premium materials are less likely to suffer from frequent breakdowns or wear.
Warranty and Customer Support
The final feature to look for when purchasing a commercial stair climber is the manufacturer’s warranty and customer support. Warranties protect gym owners’ investments by covering possible issues and ensuring quick repairs to minimize downtime. Finding reliable support like TRUE Fitness’s customer service team ensures a smooth resolution of technical problems.

Price and Value
The best fitness equipment typically isn’t the cheapest, but that’s because it’s an investment in your gym’s future. Consider what you need and can afford so that when you do spend money on equipment, it’ll help attract and retain members.
TRUE’s Commercial Stair Climber
TRUE Fitness sells high-quality stair climbers perfect for any facility. Our Palisade Climber features 20 resistance levels for users to choose from to alter the intensity of their workouts. During their workouts, gym-goers can set their water bottles in one of the two holders and rest their phones or other devices in the tablet rack.
Moreover, our climber has step-up assistance to allow users to step on before fully getting on the machine. Individuals can also grip the dipping handrail for support as they pull themselves onto the climber.
Other specifications of the Palisade Climber include:
Various Console Options
TRUE allows you to select the ideal console for your machine to customize each piece of cardio equipment in your gym. Our consoles include the following options:
- UNITE LED console: Allows customized workouts and data tracking in an easy-to-use design
- UNITE 10” touch screen: Offers advanced tracking and several workout programs in a compact size
- UNITE 16” touch screen: Features built-in workouts, wireless charging, and entertainment streaming options
- Unite 22” touch screen: Offers 4K high definition, screen mirroring, and more
If you’re unsure which console would be best for your Palisade Climber(s), the experts at TRUE can help you decide. Our team can provide more detailed information on each option and discuss your facility’s needs.
Easy Maintenance
We understand that facility owners and managers have limited time for equipment maintenance. We’ve designed our Palisade Climber to make care easy, with a removable front panel that allows quick access to key components. This saves time and ensures your climber remains in working condition for longer periods.
Ideal for All Facilities
Fitness centers come in many sizes, and our Palisade Climb accommodates that, measuring at 60.4″ x 31.5″ x 87.5″. Your facility should have a minimum ceiling height of 10 feet so that individuals can comfortably use the machine. Additionally, our climber has four wheels on its base so that you can easily transport or move it throughout your facility.
Contact Us
TRUE Fitness has over four decades of experience in selling commercial gym equipment. Our premier stair climber is designed with the above features in mind, delivering smooth performance, durability, and user satisfaction. Contact us today to learn more about our products and how we can help elevate your gym’s offerings.