St. Edward’s University
Austin, TX

We put TRUE head-to-head against other leading fitness equipment providers in the country. Not only did TRUE stand out from the competitors, but the strong relationship we developed with Derek and others was absolutely the reason we chose to become an exclusively TRUE facility. TRUE went above and beyond to make our entire experience as easy as possible in so many ways. They offered solutions to our temporary weight room needs by delivering part of our order early, designed a floor plan in the main weight room that exceeded expectations, did an outstanding job presenting their products to our students, and responded almost immediately to our changing needs all along the way.  We couldn’t be happier with the final product and look forward to a long relationship with the team at TRUE.“

From the beginning, the TRUE team has felt like an extension of our SEU RecWell family. Our sales partner, Derek, provided quick responses and an in-depth tour of the TRUE headquarters in Saint Louis. The team at TRUE has always been more than a vendor providing equipment to us. TRUE provided unsolicited feedback to our new gym setup, helped support renovations, showed up and discussed their equipment with our students during product demos, assisted with converting part of our facility into a functional training space, and created a variety of mock renderings showing equipment layouts to build up excitement amongst the SEU RecWell community.  During install, Derek was there every step of the way. After we completed the install, having Randy come down and train our staff on the use of the equipment and the best ways to maintain the new equipment has created a much-improved user experience since we opened.”