We needed equipment that would stand the test. We decided to go with TRUE Fitness; we looked at the market, saw what was out there, and felt that TRUE Fitness aligned with our values of ‘experience the difference’.
About Westpark Fitness
Operating for over 30 years with over 5,000 members and 30,000+ monthly visits, Westpark Fitness is a high demand facility located in Dublin, Ireland. Award-winning for its premier fitness facility, state-of-the-art equipment, classes and technology.
The Experience
To match their premium facility, Westpark chose TRUE for its premium fitness equipment. In addition to access to a wide portfolio of equipment, Westpark Fitness was looking to give their members an experience unlike any other gym facility around. That's why they have constantly been upgrading their facility floor to our entire portfolio of strength and cardio products.
More than a sale
A key reason Westpark Fitness chose TRUE is because we matched their values. In partnership with Art of Fitness, not only was the pre-sale informative and installation seamless, but the post-sale was noted as impressive. Our Strength Product Manager was able to spend some time educating their team on the benefits of our machines. Responsive service is essential to us and providing support to our partners, and they recognized this as a major advantage.
Training
Part of the TRUE experience is ensuring clubs and facilities are set up for success in owning and maintaining their TRUE equipment. Our Strength Product Manager, Jim McIntyre, conducted education sessions with Westpark Fitness staff to provide in-depth knowledge on how to operate each piece of TRUE Palladium selectorized machines.
Strength
Westpark Fitness installed a range of premium TRUE strength equipment to meet the demands of its fitness facility. Adding our selectorized strength Palladium Series, squat racks, cable machines & half racks give their members products that feel good, look good, and stand the test of time. One advantage they loved of the Palladium Series was the universal seat setting. If you’re a “4” on the lat pulldown, you’re a “4” on the chest press.
Cardio
With how impressed they were with TRUE and our premium strength equipment, it came time to update their cardio offerings. Westpark Fitness installed various TRUE equipment ranging from treadmills and Palisade Climbers.
One of the big advantages was our after-sale service. As a gym manager, I was very focused on what happened after we paid our money, so once the equipment went in, the after-sales service was second to none. They arranged to send a member of their team out to explain the programming with these machines, and any issues we had at all over the period of equipment going in were sorted instantly with TRUE Fitness. It is a very important part of buying new equipment to know that you have that backup to help support you.